Moments ago, Earth2.io founder Shane Isaac took to Twitter with the following:
5CA is a notable customer service presence with clients that include Eve Online, Gigsky, Recharge.com, CCP Games, Rocket League, and Wargaming Mobile.
5CA included a press release announcing the agreement: Read Here
The following is taken directly from the above linked press release.
“We’ve always said that we’re a company with an ambitious vision”, said 5CA founder and CEO, Otto van Haaren, “And it doesn’t get more ambitious than powering the customer experience of an entire new world. We can’t wait to get started.”
To begin with, 5CA will manage the Zendesk, Knowledge Base and front-line support with a team that will be able to scale as rapidly as Earth 2’s customer base does. The goal is to create a future-proof support environment that includes community and payment support in the near future too.
“We are building something truly radical and groundbreaking with Earth 2, and so we needed a bold partner who could match our vision. We’re delighted to be teaming up with 5CA and we can’t wait to build this world together,” said Earth 2 CEO, Shane Isaac.
Things are starting to progress. A good sign for all of us watching the evolution of Earth2.